Network Services

Electrical Inspection and Connection Services

TechSafe has been providing services directly to Electricity Distribution Businesses’ for over 15 years. In a majority of cases TechSafe are contracted to provide Inspection and Connection Services across the entire network whereby the services generally include:

  • Operational Tests
  • Appointments
  • Job Scoping
  • Investigations
  • Illegal supply investigations
  • Availability for faults and emergencies
  • Emergency Prescribed Electrical Inspections
  • Technical Advice
  • Summary Reporting
  • Compliance Technical Adviser Support
  • Risk Assessment Reporting
  • Contract Management
  • Work scheduling and administrative support to meet business rules 

There are times when Distribution Businesses’ may employ their own Electrical Inspectors however they require assistance due an increase in workload, prolonged periods of leave or limited expertise in a particular specialised area. TechSafe have the Electrical Inspectors available to assist on these occasions.

The positive feedback that we regularly receive from customers, New Connections Teams and the Faults Teams within the Distribution Businnesses’ demonstrates the great success of these projects to date.
Below are some examples of the positive customer responses that TechSafe have recently received:

“Stephen (TechSafe Inspector) answers the phone / returns calls, and is always helpful with direct precise answers. These things seem to be very hard to get from people now, so it has been such a delight dealing with Stephen.
I very rarely thank people however in this case it should definitely be acknowledged.”
Many thanks
Martin
Director Living Electric
CHARLIE WAS LOVELY - POLITE, COURTEOUS & CONSIDERATE. ALL THE STAFF THAT DAY WERE ACTUALLY. KEPT ME INFORMED THROUGHOUT. FIXED THE ISSUES AS QUICKLY AS HE COULD.

Hi Charlie
Thank you for the great care you took of this vulnerable customer. Taking the time to ensure that she understood what was happening is appreciated very much.
You’re a champion!!
Yours Sincerely
Janet
Customer Management - Team Leader

Electrical Investigations

If an electrical accident occurs that could possibly be associated with the electricity supply and consumer installation, TechSafe has the resources and knowledge required to investigate. When an electric shock or fire strikes, it is important to get the site investigated and the facts correct. TechSafe Inspectors have investigated and reported on thousands of electrical incidents for Distributors and Regulators alike.

A majority of our Inspectors have worked for electrical Distribution Businesses’ in the past and therefore we have an excellent knowledge of electricity Networks. Contact us today to discuss how we can assist you with ensuring Network compliance and safety.